Privacy Policy

This privacy policy explains how Gaswise UK(“we”, “us”) collects and uses your personal information when you contact us or use this website. We are the data controller for the information you provide.

Information we collect

• Enquiry details — your name, phone number and any message you send via our contact form, WhatsApp, email or phone.
• Job details — the address and information needed to provide a quote or carry out work.
• Technical data — standard server logs (such as IP address and browser type) used to keep the site secure and working.

How we use your information

• To respond to your enquiry and provide a quote.
• To arrange, carry out and follow up on work you book with us.
• To meet our legal and Gas Safe record-keeping obligations.

Our lawful basis is taking steps to enter into a contract with you and our legitimate interest in responding to enquiries and running our business.

Sharing your information

We do not sell your data. We may share it only where necessary with service providers who help us operate (for example, hosting or messaging providers) or where required by law.

How long we keep it

We keep enquiry and job records only as long as needed to provide our services and meet legal and safety record-keeping requirements, after which they are securely deleted.

Your rights

You have the right to access, correct or request deletion of your personal data, and to object to certain processing. To exercise these rights, contact us using the details below. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Contact us

For any privacy questions, call 07747 145211 or use our contact page.